Wednesday, June 30, 2010

Air Canada: Confusion to YVR


We have arrived in Vancouver (YVR) after a bumpy 12 hour flight.
It's odd arriving 3 hours before we left... keep feeling we are due for our flight that we have already taken.

We were already confused at a previous email that said "Air Canada: Itinerary Change", and then showed us pretty much exactly the itinerary we had had before.

The check-in counter had a confusing seating system that required us to wait until we got to the boarding gate before they could assign us seats.

We were confused because we were sure that we had previously reserved two seats online, but this hadn't registered in the system. They did register that I ordered vegetarian meals though, so I'm pretty sure this confirms to me that we did reserve seats.

Understanding English, some French and Cantonese, I found Air Canada onboard announcements confusing. Apparently if you speak English you may be interested in lots of different views all around the plane as you descend into YVR. You are also reminded exactly where the emergency exits are in your particular cabin "2 at the front of the executive cabin, 2 at the front of the first economy cabin,...". If you are Cantonese, you are only interested in one sight outside the plane and there are 10 emergency exits, 5 on the left and 5 on the right - "find the one closest to you!"

Even the snacks are confused. I did enjoy the "Maized and Confused Corn Chips" though.


But first impressions in Vancouver are that things aren't at all confusing... there was one exit to one escalator to one train platform to one train line that had one carriage.... cant really go wrong there. And having arrived at a gorgeous, cozy B&B within 1 hour of landing, Kath asleep on the bed next to me... I think we are doing just fine!